Identifying users by user-ID

Identify users by setting a special user ID

To identify users by special ID, you can use a method in your application’s code to send custom parameters to CUX. When you’ll do that, a new icon will appear on the CUX visits list.

_cux.send(‘identity’, [‘[email protected]’, params]);

where “params” might be a string, for example, “John Doe”, or an object where you can pass any properties and values for more detailed segmentation, for example “{ name: ‘John Doe’, email: ‘[email protected]’, plan: ‘Trial’ }”

This code with the custom parameters will enable you to find visits with matching identities when you’ll be going through data filters.

Note: To ensure that your data flow is GDPR-compliant, you can send a user hash to CUX. In this case, only you (or your employees) will be able to link this user's data to internal systems within your organization.