The Mock-up Mode

IMPORTANT!

Mock-up Mode is a feature available only to enterprise clients. If you want to add it to your subscription, please contact our sales team at sales@cux.io.

The mock-up mode enables CUX users to completely anonymize data on users’ recordings and heatmaps – meaning, neither our tool nor the data provider will see ANY text or data on the website (it’ll all be covered with asterisks).

This feature is especially designed for finance, banking, insurance, and medical enterprise companies, that handle sensitive data from their clients.

To enable mock-up mode:

1. Log into your CUX account. 
2. Go to Settings>Integrate Code.
3. Copy the CUX snippet.
   <script> (function(c,u,x,i,o){
     c._cuxSettings=c._cuxSettings||{id:o};
     var e=u.createElement(x),t=u.getElementsByTagName(x)[0];
     e.src=i;e.async=true;t.parentNode.insertBefore(e,t);
     c._cux_q=[];c._cux=c._cux||{send:function(n,p){c._cux_q.push({n:n,p:p,t:new Date()})}};
    })(window, document, 'script', '//dc.cux.io/analyzer.js', '1428112091.0.06456300.1480349278.583c565e0fc5d');
   </script>
4. Add  “mockupMode:true” to your snippet before implementing it on a website.
   <script> (function(c,u,x,i,o){
   c._cuxSettings=c._cuxSettings||{id:o:mockupMode:true};
   var e=u.createElement(x),t=u.getElementsByTagName(x)[0];
   e.src=i;e.async=true;t.parentNode.insertBefore(e,t);
   c._cux_q=[];c._cux=c._cux||{send:function(n,p){c._cux_q.push({n:n,p:p,t:new Date()})}};
   })(window, document, 'script', '//dc.cux.io/analyzer.js', '1428112091.0.06456300.1480349278.583c565e0fc5d');
   </script>

Mock-up mode is activated within the snippet itself, meaning that no one besides your own IT department can control it – not even our CUX IT magicians.

This is especially important for companies with high-security restrictions like banking, financial institutions, or companies handling medical data.